HMRC shares 12 ways you can still make a furlough claim even though the scheme closed last monthHMRC shares 12 ways you can still make a furlough claim even though the scheme closed last month

HMRC shares 12 ways you can still make a furlough claim even though the scheme closed last month

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HM Revenue and Customs (HMRC) introduced the Coronavirus Job Retention Scheme (CJRS) towards the end of March last year to protect employees when the country moved into the first national lockdown and help prevent the spread of the pandemic.

During the 18-months of various local and national lockdowns, figures from HMRC show that by August 2021, some 11.6million workers had been put on furlough at some point with 1.3million employers receiving UK Government support to help pay their wages.

The furlough scheme ended on September 30 with applications for that month closing on October 14, however, HMRC has announced that employers who missed that deadline, may still be able to submit a late claim.

New guidance on GOV.UK explains the criteria which must be met in order to make a late claim and how to check the guidance for the furlough scheme.

Here is an overview of the guide, which you can read in full on GOv.UK here.

Criteria for making a late claim

For claim periods from November 1, 2020, HMRC may accept late claims or amendments if you have:

  • Taken reasonable care to try and claim on time
  • A reasonable excuse
  • Claimed as soon as your reasonable excuse no longer applies

As soon as you are ready to make a late claim or amendment, you need to:

  • Check if you have a reasonable excuse
  • Make sure you have all the information you need to process your claim
  • Contact HMRC using the helpline to check with an advisor if you can claim

If your reasonable excuse is accepted, the advisor will process your claim over the phone.

Examples of a reasonable excuse accepted by HMRC

A reasonable excuse could include:

  1. Your partner or another close relative died shortly before the claim deadline
  2. You had an unexpected stay in hospital that prevented you from dealing with your claim
  3. You had a serious or life-threatening illness, including Covid-19 related illnesses, which prevented you from making your claim – and no one else could claim for you
  4. A period of self-isolation prevented you from making your claim – and no one else could make the claim for you
  5. Your computer or software failed just before or while you were preparing your online claim
  6. Service issues with HMRC online at GOV.UK prevented you from making your claim
  7. A fire prevented you them from making your claim
  8. A flood or theft prevented you them from making your claim
  9. A theft prevented you them from making your claim
  10. Postal delays that you could not have predicted prevented you from making your claim
  11. Delays related to a disability you have prevented you from making your claim
  12. An HMRC error prevented you from making your claim

HMRC also advises employers: “If you made an error in your claim and did not receive enough money you must still pay your employees the correct amount.”

You can check guidance for the furlough scheme on GOV.UK here.



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How to contact HMRC

Use HMRC’s digital assistant, a bit like webchat, to find more information about the Covid-19 support schemes – find out more here.

You can also contact HMRC if you cannot get the help you need online by calling 0800 024 1222 – lines are open Monday to Friday, from 8am to 4pm.

However, HMRC warns potential callers: “We are receiving a very high number of calls, so do not contact us unnecessarily. This will help us manage our essential public services during these challenging times.”

You should also be aware that “there is no right of appeal if you are ineligible for the Coronavirus Job Retention Scheme”.

You should contact HMRC if you think you do not meet the eligibility criteria due to:

  • An HMRC error
  • Unreasonable delays caused by HMRC

For more information about making a late claim for furlough support, visit the GOv.UK website here.

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